Every loyalty vendor promises ROI. 90% of programs report positive returns. Yet 41% of loyalty leaders can’t quantify actual program
69% of loyalty members go inactive because programs feel valueless. Discover the customer retention strategies that fix what restaurant-specific platforms
“Dear [First Name]” isn’t personalization. It’s a mail merge. 91% of consumers expect brands to know them, yet most engagement
Learn how to build an omnichannel loyalty program that syncs points across all channels. 73% of customers shop across multiple
Loyalty program trends 2026: behavioral rewards, instant gratification, AI personalization, and experiential loyalty. What’s actually working in retail today.
Your “personalized” email arrived 14 hours late. The customer already bought from a competitor at 11pm while your batch processing
Your churn prediction model identifies at-risk customers with impressive accuracy, but they leave anyway. The problem isn’t the prediction—it’s what
Your customer segmentation tools produce beautiful demographic segments, but marketing results stay flat. The problem isn’t the tools: it’s the
Discover how customer engagement software builds brand communities that drive 53% higher loyalty. Learn proven strategies from Adidas Runners, third-space
Discover how unified loyalty and ecommerce systems boost customer retention by 20%. When retail systems finally speak the same language,