Retail Growth Platform for Loyalty, Commerce, and Data

Reimagine Retail Growth

We turn every purchase into a relationship, every action into identity, and every system into something smarter.

Redefining Loyalty for a Fortune 10 Baby Care Brand

A Fortune 10 baby care brand set out to improve post-purchase engagement and better understand its customers.
Valus Loyalty was introduced as a mobile-first loyalty experience where users could scan receipts, earn points, and access rewards from any store. Valus Loyalty connected post-purchases to verified identities and unlocked valuable first-party data, helping the brand move from anonymous transactions to identity-led growth.

10M+ Members Acquired: In under two years through the loyalty platform.
78% Buyer Registration: Unlocking valuable first-party consumer data.
41% Content Interaction: Driving deeper brand trust and engagement.
73% Child Date of Birth Enrichment: From content interactions.

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Scaling Digital Growth in Wellness

A premium Manuka honey brand set out to strengthen customer trust, improve retention, and protect product integrity across retail and direct channels. Valus Loyalty and Track & Trace were implemented to deliver personalized experiences, secure authenticity, and unlock sustainable digital growth without compromising premium positioning.

25% YoY Growth: Digital sales increased from NZD 2M to over NZD 4M+.
25% Reduced CAC: Through precision-led acquisition strategies.
30% Faster Order Fulfillment: Enabled by operational visibility.
20% Increased Retention: Driven by loyalty personalization and trust in product authenticity.

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Driving Growth and Retention in Grocery Commerce

A leading regional grocery retailer sought to improve campaign performance, drive incremental sales, and increase customer retention through smarter personalization. Knoativ deployed Valus Loyalty and Digital Commerce to optimize fulfillment, target campaigns more precisely, and build long-term brand engagement.

30% Faster Fulfillment: Driven by optimized operational flow.
Increased Retention: Through personalized loyalty campaigns.
SAR 154M in Sales: Generated from loyalty-qualified customers.
SAR 84M Incremental Sales: Attributed to targeted digital campaigns.

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Valus Loyalty

LyraCX Commerce

Track & Trace

InsightsRep

Valus Loyalty combines AI-driven customer segmentation, real-time promotions, and multi-program reward systems into a unified platform. The solution addresses declining retention by delivering hyper-personalized incentives (refreshed in <40 ms) through mobile apps, web portals, and in-store integrations. Key components include Valus AI for predictive behavior modeling, a centralized management dashboard, and gamified tier advancements. Proven to increase customer retention by 20% and lifetime value by 25%, it redefines transactional relationships into brand loyalty.

Core Modules:

Valus AI: Predictive segmentation & automated campaigns
Valus Platform: Centralized KPI-based rewards
Digital Platform: Mobile/web engagement tools

This solution eliminates fragmented online journeys with AI-powered product recommendations, real-time inventory synchronization, and omnichannel campaign management. By integrating with loyalty programs and payment systems, it reduces cart abandonment by 30% and drives 25% YoY digital revenue growth. The platform’s scalable infrastructure supports high-traffic demands while maintaining personalized experiences.

Key Components:

AI-curated product discovery
Unified order management
Automated promotional engines

A blockchain-enabled system providing end-to-end supply chain visibility and product authentication. Consumers verify items via QR codes while brands gain granular distribution insights. The platform reduces counterfeit incidents by 50%, improves fulfillment accuracy by 30%, and fosters direct engagement through embedded loyalty features.

Critical Features:

Real-time product verification
Supply chain monitoring
Anti-diversion safeguards

An AI analytics platform offering customizable dashboards, NLP-powered queries, and predictive trend modeling. Retailers achieve 92% demand-forecast accuracy and 20% revenue growth through real-time sales performance tracking and customer behavior insights. The system integrates seamlessly with existing loyalty and commerce solutions.

Capabilities:

Churn risk prediction
Automated anomaly alerts
Cross-channel performance analysis

Standing out in retail is harder than ever. Knoativ helps businesses define, refine, and amplify their brand presence, building strong differentiation and lasting customer loyalty.

Slow innovation and legacy systems hold retailers back. Knoativ drives digital transformation with AI-powered solutions and advanced product development to keep you ahead.

Disconnected systems create inefficiencies and missed opportunities. Knoativ streamlines operations, enhances workflows, and integrates smarter solutions, making retail businesses more agile and efficient.

Success in retail comes from building strong, lasting relationships. Knoativ powers personalized, data-driven customer engagement, helping brands turn shoppers into loyal advocates.

Retailers need real-time, data-driven insights to make smarter decisions. Knoativ unlocks intelligence that drives efficiency, innovation, and long-term growth.

With rising cyber threats and evolving regulations, security is non-negotiable. Knoativ protects your business with advanced security measures and ensures seamless regulatory compliance.