For e-commerce & digital teams
Paid Media Got Expensive.
Retention Doesn't Have
To Be Hard.
Knoativ is unified commerce software that gives you one inventory, one profile and one promotion set across web, app and store, plus an AI checkout that recovers abandoned carts.
What Growth Costs a Lean Team
Acquisition gets more expensive every quarter.
Growth leans on paid media because there is no owned relationship doing the work instead.
Carts leave and never come back.
A disjointed checkout and no follow-up mean the highest-intent visitors are the ones you lose.
Where is my order, all day, every day.
Order and returns questions arrive faster than a small team can answer, and NPS pays for it.
More channels than people.
Web, app, marketplace and social all need attention, and headcount does not scale with them.
The Cheapest Customer Is the
One You Already Have
For a direct-to-consumer brand the second purchase is worth more than the first, because you already paid to acquire the customer. Everything between the two is the real growth problem.
Carts recovered
Unified commerce checks live stock and the customer record first, so the offer ships.
Questions answered
AI voice and website chat resolve the delivery question in under a second, day or night.
One customer record
Real ecommerce customer experience software, not a helpdesk bolted onto a storefront.
What D2C Brands Run on Knoativ
A d2c ecommerce platform and an ecommerce customer engagement platform in one
25%lower cart abandonment
01Sell and recover
Unified commerce across web, app, store and marketplace: one profile, synced promotions, and an AI checkout that recovers abandoned carts. Direct to consumer software that scales channels, not headcount.
25%lower cart abandonment
32%revenue growth
85%resolved without a handoff
02Resolve and convert
Ecommerce customer service software that resolves order, delivery and returns queries across voice and chat, in 40+ languages, then runs win-back campaigns on the same line.
85%resolved without a handoff
60%lower cost to serve
Real-timeinventory
03Fulfil without surprises
Ecommerce ordermanagement software where "in stock" is never a guess, and the AI reads the same order record you do.
Real-timeinventory
Oneorder record
What Changes with Knoativ
Before Knoativ
Acquisition costs climb, repeat purchase doesn't
After Knoativ
Lifecycle engagement on buyers you already paid for
Before Knoativ
Carts abandoned, no follow-up
After Knoativ
AI checkout recovery, tied to real stock and profile.
Before Knoativ
Service queries dragging CX down
After Knoativ
Voice and chat, resolved end to end, around the clock.
Built for Retail, Run with You
Small teams do not fail on ambition, they fail on capacity. Knoativ Services assesses the gaps, builds the integration into your existing storefront and CRM, and operates the programme with you, so value does not depend on your headcount. For a brand of twelve people, that is the difference between buying a platform and actually running one.
Integrations
Compliance
Deployment
Data
More on Ecommerce Customer Experience
LyraCX Commerce
Your day-to-day platform: one inventory, one profile, one promotion set.
Valus Loyalty
Loyalty tied to the storefront, with balances visible at checkout.
Ready to grow from the
customers you already have?
See how one platform recovers carts, answers order questions and brings buyers back.
- 40+ languages
- 200+ integrations
- SOC 2 Type II
Frequently Asked Questions
Unified commerce software puts every sales channel on the same underlying records: one inventory view, one customer profile and one promotion engine. Web, app and store therefore show the same availability, recognise the same customer and apply the same price, rather than being separate systems kept roughly in step.